Join our team at Casasol Holiday in Nerja as our new Receptionist on rotating shift!
About Casasol Holiday: Casasol Holiday is a leading company in the tourist accommodation industry in the beautiful town of Nerja. We pride ourselves on delivering exceptional experiences to our guests and are looking for a talented hospitality professional who shares our passion for excellence.
Job Description: We are looking for an exceptionally talented person in communication and organisation to welcome our guests and make their stay unforgettable. If you have an advanced degree in tourism accommodation management or a related qualification, you are the perfect candidate! As a Receptionist, you will be the face of our company and ensure that every detail of the stay is perfect. You will handle reservations, attend to guests’ needs and resolve issues with grace and efficiency.
- Fluency in Spanish and English (minimum B2) is essential for this position.
- Proficiency in the use of property management systems (PMS) and office software.
- Valid driving license to check in/check out at the different accommodations in Nerja.
- Availability of rotating morning and afternoon shifts.
Key Responsibilities: Your responsibilities include:
- Reservation management and availability control.
- Resolution of incidents and proactive customer service.
- Efficient check in and check out of accommodation.
- Collection and invoicing management.
- Demonstrate empathy and understanding towards the needs of our guests.
Benefits: At Casasol Holiday we highly value job stability and offer a benefits package that includes:
- Permanent contract.
- Competitive salary above the collective bargaining agreement.
- Performance-based work incentives.
- Continuous training and professional development opportunities.
Join our team and make your reception skills shine in a vibrant and welcoming environment! Don’t miss the opportunity to be part of a company committed to excellence in hospitality – we look forward to your application!
If you are interested in this position, please send your CV to firstname.lastname@example.org.
Also, please note that we prefer candidates who live in the surrounding area to facilitate logistics and availability – we look forward to receiving your application!